Sales Specialist / Closer – Debt Resolution
US Market | Night Shift | Work From Home
Apply Now
Company
Dial Expert
About Dial Expert
Dial Expert is a fast-growing call center specializing in U.S.-based sales campaigns, with a strong focus on debt resolution and financial solutions.
Our mission is to empower our teams to exceed expectations and deliver exceptional results. By 2027, we aim to positively impact over 10,000 lives, creating measurable success for our clients, our agents, and the communities we serve.
We have scaled rapidly to 300+ active employees, operating across multiple structured, compliance-driven campaigns with long-term stability.
Position Overview
Dial Expert is hiring Sales Specialists / Closers to join our Debt Resolution campaign.
Call Type
You will handle a mix of inbound and outbound calls generated through multiple vendors and lead sources.
Role Type
This is a full-cycle closing role, where you control the conversation from first contact through contract signing and compliance completion.
Skills Required
This role is not script-reading only. It requires real sales skills, confidence, empathy, objection handling, and attention to detail.
Work Model
Flexible Work Options
Choose the model that best suits your needs: fully remote (WFH) or hybrid. Work anywhere, anytime, or enjoy the option of office collaboration.
Hybrid Work Option
For those who prefer a dynamic environment, you have the flexibility to work at least one day from the office. Enjoy the best of both worlds with choice and convenience.
Required Equipment
Candidate must have:
  • Own PC or Laptop
  • Stable wired internet (LAN)
  • Professional headset
Schedules

Full-Time
  • Monday to Friday
  • 6:00 PM – 3:00 AM (Cairo Time)
  • Other start options may be available (4:30 / 5 / 7 / 8 PM)
  • 1-hour break included

Part-Time
  • Monday to Friday
  • 6 hours/day (fixed start time)
  • 45-minute break included
Compensation & Perks
1
Base Salary
  • Full-Time: 18,000 EGP / month
  • Part-Time: 7,000 EGP / month
2
Commissions
  • $20 per deal closed
  • Minimum target: 5 sales per week
  • Average performing agents close ~2 sales per day
3
Bonuses & Incentives
  • Daily & weekly performance bonuses
  • Weekly and monthly SPIFs & competitions
  • Rewards for top performers
  • Clear salary growth based on results and consistency
4
Additional Benefits
  • Paid annual leave
  • Paid sick leave
  • Paid training & structured onboarding
  • Long-term, stable campaign
Key Responsibilities
Handle Calls
Handle inbound and outbound calls professionally
Build Rapport
Build rapport and identify customer financial pain points
Qualify & Analyze
Conduct structured qualification and needs analysis
Present Solutions
Present debt resolution solutions clearly and ethically
Manage the entire sales cycle:
Qualification
Pitching
Objection handling
Contract explanation
E-signature completion
Compliance warm-down
  • Ensure 100% accuracy in customer data, documentation, and system entries
  • Follow QA, compliance, and process guidelines strictly
Qualifications
Required
  • Proven experience in sales, closing, or call center environments
  • Strong objection-handling and negotiation skills
  • Fluent or near-native English
  • Confidence handling sensitive financial conversations
  • Ability to follow structured processes and compliance rules
  • Discipline, focus, and performance mindset
Highly Preferred
  • Call center sales experience
  • Cold calling experience
  • Background in debt resolution, loans, or financial services
Ideal Candidate Profile
A closer, not an order-taker
Comfortable working night shifts
Detail-oriented and QA-aware
Ethical, empathetic, and confident on calls
Motivated by commissions, bonuses, and growth
Why Join Dial Expert?
Real Earning Potential
Real sales role with real earning potential
Competitive Pay
Strong base salary + USD commissions
Clear Systems
Clear systems, scripts, and training
Growth Opportunities
Stable campaign with growth opportunities
Large Organization
Work with a large, fast-scaling organization (300+ agents)